Skaneateles, NY
A small bakery in the tourist section of Skaneateles gets lots of foot traffic primarily for their delicious breads and cupcakes. Their need to provide better outdoor seating and a more efficient work space led to a few tweaks that allowed them to provide a better customer experience. These small intimate establishments are the foundation of small town experience and by continuously improving their viability for the consumer provides a better overall experience for the town and its visitors. Today the Patisserie is thriving and the summer time crowds flock to the benches and hang out area to experience delicious baked goods and warm outdoor environment.